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This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.
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What should I do before placing a support call?

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Where can I find ... ?

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Why doesn't ... ?

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Who is ... ?

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What is ... ?  

   

What should I do before placing a support call?

Before placing a call for support you might want to try the following.

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Shutdown and restart your computer and/or server.

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Shutdown any peripheral device that isn't functioning correctly.

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Check Vendor's Web based Knowledgebase for latest updates or drivers pertinent to the product you are experiencing problems with.

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Perform Windows Update from the Start Menu.

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Uninstall any new application that may have caused the problem.

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Make sure you're system is not infected with a Computer Virus.

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Where can I find ... ?

Online Product Reviews

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www.zdnet.com

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www.cnet.com

Online Support Information

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www.techrepublic.com

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www.swynk.com

Pocket PC Information

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Pocket PC Passion

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Mobile Planet

 

 

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Why doesn't ... ?    

bulletSomeone create a computer that can read my mind, not my fingers!
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Who is ... ?

bulletReally in Charge?
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What is...?

bulletThe difference between here and there?   Answer
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